JC TEC SOLUTIONS POLICY

Privacy Policy
Last Updated: 01/10/2024
JC Tec Solutions (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us on social media platforms such as Facebook and TikTok.
By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to improve your experience and provide our services effectively:
Personal Information:

  • Name
  • Email Address
  • Phone Number
  • Address
  • Payment Information

Technical Information:

  • IP Address
  • Browser type and version
  • Operating system
  • Cookies and usage data

Social Media Information:
When interacting with our ads or content on platforms like Facebook and TikTok, we may collect the following data:

  • User ID or profile information (if available)
  • Comments, likes, and shares on our content

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our services
  • To process transactions and manage payments
  • To communicate with you regarding inquiries, services, promotions, or updates
  • To personalise your experience on our website or ads
  • To analyse website traffic and improve our offerings
  • To comply with legal obligations

3. Sharing Your Information

We may share your personal information in limited circumstances, including:

  • Service Providers: We may share your data with third-party service providers to help us operate our business and provide our services.
  • Social Media Platforms: If you interact with our content on platforms like Facebook or TikTok, those platforms may collect data in accordance with their privacy policies.
  • Legal Obligations: We may disclose your information where required by law.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience, gather analytics, and show personalised ads. We may also use cookies and similar tracking technologies on our social media platforms to understand user engagement and improve our services. You can disable cookies through your browser settings, but this may affect your experience on our website.

5. Third-Party Links

Our website and social media profiles may contain links to third-party sites or services. This Privacy Policy does not apply to third-party websites. We are not responsible for their privacy practices, and we encourage you to review the privacy policies of any third-party sites you visit.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Security

We use appropriate technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee the security of your data.

8. Your Rights

You have the right to access, update, or request deletion of your personal information. If you would like to exercise these rights or have any questions about your data, please contact us at [email protected].

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and we will notify users of significant updates where required.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at: JC Tec Solutions
Email: [email protected]
Phone: 1300 574 058
Website: www.jctecsolutions.au